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Google launches TeachParentsTech.org
It’s a familiar
story: you set up your mom or dad with a brand new computer and Internet
access in the hope of bringing them into the digital age and suddenly
it’s your life that’s transformed not theirs. How do I make the text
bigger? How do I change my e-mail address? How do I video chat? You have
now become a 24-hour tech support hotline, fielding questions at all
hours of the day and night.
Apparently some of the young guns at
Google were experiencing the same thing, so in typical Google fashion,
they decided to do something about it. The result: TeachParentsTech.org, a web site that can make supporting the tech needs of your parents quite a bit easier!
the above video may come off as a little patronizing, the site itself
is incredibly useful. There are 50+ videos covering everything from How
to copy and paste to How to get movie showtimes.
is set up so kids can send their parents Tech Support Care Packages. If
you get a question from your mom or dad – for example, How do I share
photos online? – you can attach the relevant video to a Care Package
e-mail and send it right from the site. The video is embedded into the
e-mail and can be clicked and played as soon as the e-mail is opened.
are divided into 5 different categories – The Basics, World Wide Web,
Communication, Media, and Finding Information – and most videos are
under a minute in length, keeping them precise and to the point. It’s so
easy to navigate that you can send your parents – or anyone else that
needs help – directly to the site and they should have no trouble
finding their way around.
TeachParentsTech may not answer all their questions but it will help keep the phone bill under control!
Comment by Dr. S, posted 12/15/2010, 4:12 PM:
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